Privacy policy

Effective Date: July 23th, 2025

Thank you for using Jepster! This Privacy Policy describes:
  • The ways Jepster collect (non) personal data about you and why it does so
  • How Jepster use your (non) personal data, and
  • The choices you have about your (non) personal data.
This Privacy Policy applies to the Jepster app and site. We may periodically update this Privacy Policy by posting a new version on jester.nl. If we make any material changes, we will notify you by posting a notice in the app prior to the change becoming effective. Your continued use of the app after the effective date will be subject to the new Privacy Policy.

Contact me

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, you may contact: Tom Wassink, e-mail: info@jepster.nl

The data Jepster collect

Jepster collects personal data and non personal data.

The categories of personal data Jepster collects are (note that the personal data is only stored locally on your device, it is not shared automatically to any webservice or site):
Data you provide directly
  • Sex
  • Date of birth
  • Weight
  • Maximum and rest heart rate
  • Functional Threshold Power
Data Jepster collect automatically
  • If GPS is set to true: Location data (GPS coordinates: latitude and longitude, bearing). Location data is collected in the background. Background access is required to collect a reliable GPS track of your ride.
  • If connected to a heart rate sensor: Heart rate data (bpm)
  • If connected to a speed sensor or GPS is set to true: Speed data (km/h)
  • If connected to a cadence sensor: Cadence data (rpm)
  • If connected to a power sensor: Power data (power (watts), power balance (% left/right), torque effectiveness (%), pedal smoothness (%))
If you are recording your ride most of the data is registered every second or ¼ of a second (depending on your settings in the app).
Data Jepster collect automatically when you connect to a third party service / platform (such as Strava and TrainingPeaks)
The following personal data might be send by the third-party partners after authentication:
  • Platform account ID
  • Contact information (first name and last name, e-mail, city, state and country)
  • Profile photo
  • Date of birth
  • Sex
  • Weight
  • Functional Threshold Power
  • Time zone

The categories of non personal data that Jepster collects are:
Crash reports and analytics data (Firebase Crashlytics)
If crash report is set to true (default), we collect crash reports and performance data to improve app stability and user experience. This includes:
  • Crash logs and stack traces
  • Device information (model, operating system version, available storage and RAM)
  • App version and build information
  • Timestamp of crashes and errors
  • Installation UUID (not tied to personal identity)
  • Basic app usage statistics and performance metrics
This data is processed by Google (Firebase) and may be stored on Google's servers. Crash data is automatically deleted after 90 days.

Why does Jepster collect your data

We use your data for only one purpose:

To make Jepster work.

To provide a great Bike computer, Jepster process data necessary to
  • Track the data you want to be collected for your ride
  • Provide features like route navigation, Strava Live Segments and live Climb profiles
  • Upload your activities to an external platform (such as Strava and TrainingPeaks) on your request
  • Show data in the graphs and selected data fields during or after your ride

Who can see your data

Local/personal data: Only people who have access to your mobile phone.

External services: After uploading a ride to an external platform the privacy policy of the external service party applies.

Crash and performance data: When crash reporting is enabled, crash and performance data is shared with Google (Firebase) to help us identify and fix issues. This data does not contain personally identifiable information.

Your right and options

Local data: Jepster stores most data only on your device. You can remove this data by uninstalling the app. Activity files can also be removed via the feature in the app.

External services: Data sent to external parties (only on your request) is handled according to the services and policies of the external party.

Crash reporting: You can disable crash reporting in the app settings if you prefer not to share this data.

Cookies and similar technologies

No cookies or other tracking technologies are used.

How does Jepster protect your data

Security Safeguards
To ensure you privacy and protect your data it is only stored on your mobile device. The data is stored within the app specific folders. Authentication data is stored encrypted.

Communication with external parties is via a secure connection (https).
Data retention
Your personal data entered within the app and the ride data is retained on your device as long as the app is installed on your device.

User data from the external parties is retained as long as the connection is valid.

Crash data is automatically deleted after 90 days.

Children

As data is only stored on the device there are no special measures for children. To safeguard the data send to external parties check the features and policies of these platforms.